Contact Us
NYC DOT’s Pedestrian Ramp Program values questions, comments, and concerns from New Yorkers. There are several ways to get in touch with us:
Please contact us here for inquiries or concerns regarding pedestrian ramps. Please contact DOT’s ADA Coordinator and Disability Service Facilitator for other accessibility issues.
You can also follow DOT on Twitter, Instagram, or Facebook.
Pedestrian Ramp Contact Directory
| Request Type | Request | Contact |
|---|---|---|
| PRISM | Account Requests | pedramp@dot.nyc.gov |
| Capital Projects | Non-DOT Design Reviews and Approvals (other than BPPs and SCARA’s) | pedrampreview@dot.nyc.gov |
| Capital Projects | DOT Capital Design Reviews and Approvals (not including Safety Improvement Projects (SIPs)) | pedrampreview@dot.nyc.gov |
| Capital Projects | PRISM Inspection Data Request | pedrampreview@dot.nyc.gov |
| Capital Projects | Requests for Substantial Completion Acceptance | pedrampreview@dot.nyc.gov |
| Capital Projects | Requests for Compliance Determination | pedrampreview@dot.nyc.gov |
| Capital Projects | New Corner and Ramp Point Creation Requests | pedrampreview@dot.nyc.gov |
| DOT In-House Crew Work | All requests associated to work performed by DOT in-house crews DOT in-housework | pedrampSIPreview@dot.nyc.gov |
| DOT In-House Crew Work | New Corner and Ramp Point Creation Requests | pedrampSIPreview@dot.nyc.gov |
| Technical Infeasibility Form (TIF) | Technical Infeasibility Form (TIF) Approval Requests (other than BPPs and SCARAs) | pedramptif@dot.nyc.gov |
| Technical Infeasibility Form (TIF) | Technical Infeasibility Form (TIF) Technical Questions (other than BPPs and SCARAs) | pedramptif@dot.nyc.gov |
| Builders Pavement Plans (BPP’s) and Sidewalk, Curb & Roadway Applications (SCARA’s) | BPP and SCARA Design Reviews and Approvals | pedrampbpp@dot.nyc.gov |
| Builders Pavement Plans (BPP’s) and Sidewalk, Curb & Roadway Applications (SCARA’s) | New Corner and Ramp Point Creation Requests | pedrampbpp@dot.nyc.gov |
| Builders Pavement Plans (BPP’s) and Sidewalk, Curb & Roadway Applications (SCARA’s) | Technical Infeasibility Form (TIF) Approval Requests associated to BPPs and SCARAs | pedrampbpp@dot.nyc.gov |
| Builders Pavement Plans (BPP’s) and Sidewalk, Curb & Roadway Applications (SCARA’s) | TIF Technical Questions associated to BPPs and SCARAs | pedrampbpp@dot.nyc.gov |
| Revocable Consent | Vault Application Design Reviews and Approvals | pedramp-revocableconsent@dot.nyc.gov |
| Revocable Consent | Snowmelt System Applications Design Reviews and Approvals | pedramp-revocableconsent@dot.nyc.gov |
| Revocable Consent | New Corner and Ramp Point Creation Requests | pedramp-revocableconsent@dot.nyc.gov |
| Revocable Consent | Technical Infeasibility Form (TIF) Approval Requests associated with Vaults and Snowmelt Systems as described above | pedramp-revocableconsent@dot.nyc.gov |
| Inspections | Request for an inspection of ped ramps (private developers, homeowners, or private utilities only) | hiqapedramp@dot.nyc.gov |
| Corrective Action Requests | Inquiries about a Corrective Action Request (CAR), | hiqapedramp@dot.nyc.gov |